Contacts
Tenant Referencing
Check a prospective tenant or guarantor before you let. RentFig orders the reference, the applicant fills in their own form by email, and the result comes back with a Pass or Fail verdict and a full report.
Getting Started
- Open References — Click References in the sidebar (under Manage).
- Order a reference — Choose Full tenant reference, Credit check only or Guarantor reference, then pick the contact it's for (or add them). The report is saved on that contact's record.
- Reference several people at once — Use 'Order several people' for 2–6 people for one property (sharers, couples, HMO rooms, guarantors) in one payment.
- Collect applicant details — 'Send application form' emails a prospective tenant your application form; 'Send enquiry form' sends your enquiry form. You can also copy the links.
- Track progress — In progress shows a live check-by-check status; finished references move to Completed references with their verdict and report, and the result appears on your dashboard.
Common Questions
How much does referencing cost?
Members pay £17 for a full tenant reference and £7 for a credit check, for tenants and guarantors alike. Ordering 2–6 people for one property in one payment takes 6% off each full reference. Without an account, the public referencing page costs £19 and £9.
Do I need a paid plan?
No. Referencing is paid per check, on any plan including Free. If you sign up through the referencing page you get a Free account straight away.
Can I earn a discount by recommending RentFig?
Yes. Settings → Refer a Landlord gives you a link: your friend gets £2 off their first full reference and you get £3 off your next one when theirs completes, plus £1 a month if they subscribe to RentFig.
Still need help?
Try our AI help bot — it can answer most questions instantly.
If it’s still not resolved, email us at support@rentfig.co.uk