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Tenancies

Managing Tenancies

A tenancy links your tenants to a property or room. RentFig helps you set it up properly, collect the rent, keep the move-in paperwork in order and end it cleanly. Since 1 May 2026 most residential lets in England are periodic assured tenancies under the Renters' Rights Act — there are no new fixed terms and no Section 21.

Getting Started

  1. Set up a new let with the wizard — Tenancies → Tenancy Setup Wizard (Starter plan and above, or the free trial) takes you through Right to Rent, referencing, a guarantor, the tenancy agreement and e-signature, compliance documents and the deposit, then sends the tenant everything and activates the tenancy.
  2. Or add an existing tenancy quickly — Tenancies → Add Tenancy is a single form for a tenancy that's already running: property (and room), tenants, occupancy type, start date, rent and frequency, collection day, deposit and any opening balance.
  3. Record the deposit — Protect it with TDS (one click if connected) or record the scheme and reference, and serve the Prescribed Information within 30 days.
  4. Keep the move-in paperwork in order — Each tenancy's Check-in tab lists the documents to serve; Tenancies → Check-ins shows every tenancy's verdict (On track, Needs attention or At risk).
  5. Create inventory reports — From the tenancy's Inspections tab (or Tenancies → Inspections), create Check-In and Check-Out reports with rooms, photos, meters and keys (Starter plan and above).
  6. Change the rent or end the tenancy — On an active tenancy use Change Rent (with an optional Section 13 notice) or End Tenancy, a step-by-step wizard covering notice, check-out, the final invoice and the deposit.

Common Questions

How do I record a rent payment?

Go to Rent Chaser → Record Payment. Choose the invoice (or the tenancy), the bank account it was paid into, the amount, date and method. RentFig updates the outstanding balance automatically.

Can I create a tenancy retroactively?

Yes. Use Add Tenancy with the real start date. Set the "Track from date" to when you want rent invoices to begin — earlier rent can go in as an opening balance — then record the payments you've already received.

What happens if a tenancy ends before the next rent payment?

In the End Tenancy wizard you choose the actual end date (the last day rent is owed). RentFig pro-rates the final invoice, cancels later invoices and then helps you return the deposit and send the final statement.

Where can I see a tenancy's possession case?

Tenancies → Possession cases (Standard plan and above) tracks a Section 8 notice through the court steps, with the next date for each stage.

Still need help?

Try our AI help bot — it can answer most questions instantly.

If it’s still not resolved, email us at support@rentfig.co.uk